
The Boots skin scanner alternative we recommend for a one-off, brand-neutral plan is GlowUp Face, our pick. It runs in your browser and starts with a free selected-signal preview. One payment adds a full report with visible skin readings, hairstyle views and a 30-day plan. That plan names active ingredients and product types rather than building a brand shopping list. Choose a free brand tool or Boots counter service if those fit you better.
What happened to the Boots online skin scanner?
Which? published its investigation on 15 October 2026. It tested the Boots Skincare Diagnostic Tool in early September, then shared its findings with Boots. Boots told Which? that the tool was “no longer available online.” Which? published no exact removal date or reason.
That statement covers the online Skincare Diagnostic Tool. It does not say Boots removed every skin service. Boots currently advertises the free No7 Pro Derm Scan at larger stores. That is a counter service with dedicated hardware, not the removed online tool.
Mole and skin-cancer checkers are another kind of product, so they are not alternatives in this comparison.
What Which? found in the Boots test
Which? asked 30 testers to complete more than 120 Boots scans. Which? found that two scans taken back to back in good light barely moved. The overall score changed by less than one point on average. Which? said four testers saw a change of at least five points.
Consistency did not always mean the result matched the tester. Which? reported that 14 testers named visible acne or breakouts as their main concern. Which? found that the tool missed or directly contradicted that concern 10 times. Of nine testers with dark spots, Which? said six received a healthy pigmentation result. Which? found that none of seven testers with redness had redness flagged.
Which? said about 63% of testers received scores matching what they saw in the mirror. Which? said the other 37% received results that did not match their concerns. When Which? changed the light, scores moved by as much as +39 points or -25 points for about half the group.
Which? counted 17 online tools across retailers and skincare brands, but tested only the Boots tool in detail. These figures describe that Boots tool alone. They are not accuracy figures for GlowUp Face, Spotscan+, Olay Skin Advisor or No7 Pro Derm Scan.
Boots skin scanner alternative: three online options
| Attribute | GlowUp Face | La Roche-Posay Spotscan+ | Olay Skin Advisor |
|---|---|---|---|
| What it reports | Visible spots, pores, redness, shine and under-eye darkness. The paid report adds the full set, hairstyle views and a 30-day plan. | Skin blemishes, blackheads and pigmentation marks from three pictures, followed by skin results and a personalised routine. | Lines, dark spots, texture, sagging and eye lines, plus a skin-age estimate and concern percentages. |
| Rating | No attractiveness rating. The paid Photo-Ready Score is a heuristic summary, not a validated clinical grade. | Attractiveness rating: Not stated publicly. The exact scoring format is not stated in the terms checked. | Concern percentages and a skin-age estimate. The site describes them as a snapshot, not a medical result. |
| Free access and price model | Selected signals and one next step are free after email entry. One payment buys one full report; no subscription. | The online experience is free. A paid scanner tier or recurring scanner fee is not stated publicly. | The web tool is free. A paid scanner tier or recurring scanner fee is not stated publicly. |
| Platform | Browser tool; no native app installation. | Online service for a compatible device. The UK terms require users to be 18 or older and UK residents. | Browser tool on Olay's site. Club Olay account history is currently US-only. |
| Products to buy | The 30-day plan names active ingredients and product types. It does not use a sponsored-product or affiliate funnel. | Yes. It gives general product recommendations and a personalised skincare routine. | Yes. It typically recommends three Olay morning products and three evening products. |
| Photo handling stated | The image is uploaded for analysis. Portraits go to an image provider, and a private source copy may remain in internal operations or storage. | The picture is used for analysis and deleted automatically after that analysis. | Olay says it deletes the selfie within 24 hours, or after three years for registered users. |
Checked on 8 November 2026. We opened GlowUp Face's AI skin analysis page, La Roche-Posay's Spotscan+ terms, Olay's Skin Advisor FAQ and Boots's No7 Pro Derm Scan page. Prices and plans change, so check the current page before you upload a photo or pay.
No7 Pro Derm Scan at Boots
No7 Pro Derm Scan is the fourth live option, but it is an in-store service rather than an online replacement. Boots says it is free at larger stores. The device produces five skin measurements, skin-tone analysis, performance scores and foundation shade matches. A No7 adviser uses the results to suggest skincare and a routine. The device itself supplies makeup shade matches.
This suits you if built-in lighting, magnified images and a person at the counter matter more than scanning at home. Boots recommends clean, dry skin and scans the forehead, eye area, cheek and jawline. Its current product page does not state publicly how scanned images are retained. It describes skin-performance scores, not an attractiveness rating.
If these choices are too narrow, our guide to what free skin scanners show before a paywall covers the wider field. Our separate review of the evidence on AI skin-analysis accuracy deals with validation research.

Where the other tools are stronger
Spotscan+ is stronger when blemishes are your only focus and you want no scanner fee. Its terms also give the clearest short photo rule here: the picture is deleted after analysis. The tradeoff is a routine built inside a skincare brand's service.
Olay Skin Advisor is stronger if you want a free, ageing-focused snapshot and an Olay routine. Registered Club Olay members can save scans and track visible changes. Olay says Club Olay is currently US-only. That history comes with a stated selfie-retention period of three years.
No7 Pro Derm Scan is stronger if you want dedicated hardware, built-in light, a foundation shade match and an adviser. It requires a participating store. GlowUp Face is the wrong choice if you want a native phone app, general daily tracking, a human expert or an attractiveness rating.
Run this three-step check before acting on a scan
This is an editorial check, not a validated test of any product. It borrows the useful structure of the Which? investigation without applying its Boots results elsewhere.
- Take the same scan twice. Use the same room, light direction, camera, distance and neutral expression. A large shift means the setup is not comparable.
- Change only the light. Move from even front light to dimmer or side light. If the priority changes, treat the output as photo-sensitive rather than a skin change.
- Check the mirror. Ask whether the named priority matches what you can see. A stable result that misses an obvious concern is consistently wrong, not accurate.
Camera geometry matters too. Cronin and colleagues reported in the Journal of Biophotonics in 2023 that angle changed measured colour and lightness in photographed skin-tone standards. Distance changed lightness. They tested colour standards, not consumer scanners, so the study does not validate or rank any option here. It does support keeping angle and distance fixed when you compare photos.
GlowUp Face has the same practical limit. Lighting, pose, distance, focus and filtering can change its readings, and it publishes no validation figures. Spotscan+ also says image quality and lighting can change individual results. A repeatable number is useful for comparison, but repeatability alone does not prove it is correct.
Our pick for a one-payment, brand-neutral plan
GlowUp Face remains our pick if you want one browser report rather than a brand-specific product list or an ongoing subscription. Its paid 30-day plan names active ingredients and product types, while the same report includes skin readings and hairstyle views. Start with the free selected-signal skin preview, then pay only if the sample and photo policy fit your needs.
Pick Spotscan+ instead for a free blemish-focused routine. Pick Olay if you specifically want an Olay routine and eligible account history. Visit No7 if you want built-in lighting, in-store imaging and a foundation match.
When a dermatologist is the better next step
A selfie scanner cannot tell you what a skin condition is or choose clinical treatment. Which?'s dermatologist, Emma Wedgeworth, said people with a skin condition should seek professional help. See a GP or dermatologist when you need a diagnosis or treatment advice.
Take the original photos and your product list to the appointment. The scanner result can show what prompted your question, but it should not decide the answer.

Oscar Nascimento
Редакция авторы, GlowUp Face
Oscar дәлелге негізделген тері күтімі, денсаулық, луксмаксинг және келбетке қатысты әлеуметтік-экономикалық зерттеулер туралы жазады.
Толық профиль және барлық мақалалар →





